How to build resilience

  “Encouraging adaptation, agility, cooperation, connectivity and diversity.”

– Andrew Zolli, author Resilience

After surveying over 12,000 workers in 17 countries, Steelcase found a positive correlation between employee engagement and workplace satisfaction. In short, employees who were happy with their physical work environment were more likely to be engaged.
Now that we know that the workplace can make a difference, how do leaders design spaces that help employees feel more engaged?
Steelcase believes it starts with creating a Resilient Workplace. Resilience is critical for growth and survival when facing fierce competition in uncertain economic conditions.

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Resilient Real Estate: Space as an Adaptive System

Clustering

Clustering
Zolli writes that “resilience is often enhanced by the right kind of clustering—bringing resources into close proximity with one another…a special kind of clustering, one whose hallmark is density and diversity—of talent, resources, tools, models and ideas.”

A resilient real estate strategy is one that promotes the cross-pollination of people, ideas and experiences through places that bring them together. These places are designed to augment their interactions, whether working alone or in teams, side-by-side or across the globe.

Modularity

Modularity
A resilient real estate strategy is intentionally designed to create a balance of spaces equipped for individual work and group work, some which are owned by individuals and teams and some which are shared. The ability for users to self-select places where they can be most effective allows the overall space to address the shifting needs of the organization.

Feedback

Feedback
Workplace surveys can be an effective way for organizations to monitor and measure the experiences their people are having at work. Steelcase offers a wide range of workplace surveys to our clients, providing feedback data on mobility, collaboration, worker satisfaction and other measures.

Resilient Real Estate: Space as an Adaptive System
Excerpts from a full article by Chris Congdon and Gale Moutrey originally published on November 10, 2014 in issue 66 of 360 Magazine.

Go to Issue 66